Remote ServiceNow UAT & Training Specialist (Contract)

A-Line Staffing Solutions LLC

Florida

Remote

USD 39,000 - 48,000

Part time

14 days+

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Job summary

A-Line Staffing Solutions is seeking a ServiceNow Implementation Specialist - UAT & Training for a fully remote, project-based engagement. The role focuses on UAT, training materials, documentation, and go-live readiness, with a $30.69 per hour pay rate and a November 9, 2026 - March 26, 2027 contract window.

The ideal candidate has at least 2 years' ServiceNow admin/config experience, strong training skills, and the ability to coordinate with business users and IT teams while maintaining clear

Qualifications

  • Minimum 2 years of ServiceNow administration, configuration, or implementation support experience.
  • Hands-on experience with ServiceNow user and group management, forms, workflows, and service catalogs.
  • Experience creating and executing UAT test scripts, documenting defects, and validating fixes.
  • Experience supporting system implementations through testing and production deployment.
  • Experience developing training materials, user guides, or job aids.
  • Strong communication, organization, problem-solving, and attention-to-detail skills.
  • High school diploma or GED.
  • Availability to work Monday through Friday, 8:30 AM-5:00 PM Eastern Time.
  • Reliable high-speed internet suitable for remote work.

Responsibilities

  • User Acceptance Testing (UAT): Develop test plans, scenarios, and scripts; coordinate testing with business users; document defects; and track issues through resolution and retesting.
  • Training & Documentation: Create user guides, job aids, quick-reference materials, and administrator documentation. Deliver virtual training and explain technical processes to nontechnical audiences.
  • Implementation Coordination: Track project tasks, milestones, and status updates. Maintain requirements documentation, test results, decision logs, and release notes.
  • ServiceNow Administration: Support user and group management, form validation, workflow testing, service catalog testing, and basic configuration activities.
  • Go-Live Support: Assist with change management, launch readiness, troubleshooting, and post-launch hypercare support.
  • Stakeholder Collaboration: Work with technical teams, business users, developers, and process owners to resolve issues and support a successful rollout.

Skills

ServiceNow administration
UAT testing
Training materials
Communication skills
Documentation

Education

High school diploma or GED

Tools

ServiceNow

Job description

A-Line Staffing Solutions is seeking a ServiceNow Implementation Specialist - UAT & Training for a fully remote, project-based engagement. The role focuses on UAT, training materials, documentation, and go-live readiness, with a $30.69 per hour pay rate and a November 9, 2026 - March 26, 2027 contract window.

The ideal candidate has at least 2 years' ServiceNow admin/config experience, strong training skills, and the ability to coordinate with business users and IT teams while maintaining clear

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