HR Operations Specialist {177604}

A-Line Staffing Solutions LLC; Texas; Remote; USD 35,000 - 50,000; Part time

Benefits offered by this job

Available Benefits after 90 days of a

401(k) with company match

Job summary

A-Line Staffing Solutions is recruiting an HR Operations Specialist for a fully remote role with a healthcare client. The position is temporary/project-based with 8 openings and runs Nov 9, 2026 through Mar 26, 2027.

The role requires UAT leadership, ServiceNow administration, and strong communication to train users. Work hours are 8:30 AM–5:00 PM EST, 40 hours/week, with benefits after 90 days and a 401(k) with company match for eligible full-time staff.

Qualifications

• High School Diploma or GED required.
• 2+ years of ServiceNow administration or implementation support experience.
• Hands-on experience with user/group management.
• Form validation experience.
• Workflow testing experience.
• Service catalog management/testing experience.
• End-to-end UAT experience including test scripts, execution and defect management.
• Strong communication skills to train non-technical users.
• Must be able to work 8:30 AM – 5:00 PM EST.

Responsibilities

• Lead and coordinate UAT: Build UAT plans, test scenarios, and detailed test scripts.
• Facilitate UAT sessions with business users and stakeholders.
• Execute tests, log/track defects, retest, and report readiness.
• Develop and deliver training materials: user guides, job aids, admin docs; deliver training; update content as needed.
• Support implementation operations: track tasks, milestones, status; maintain docs; coordinate across stakeholders; support change management and go-live readiness checklists.
• Provide go-live and hypercare support: triage questions and provide reproduction steps.
• Basic ServiceNow support: user/group setup, form/workflow validation, service catalog/test; validate in non-prod and production environments.

Skills

Strong communication

UAT experience

End-to-end UAT

Education

High School Diploma or GED

Tools

ServiceNow

Job description

A-Line Staffing is now hiring a HR Operations Specialist! This position is working for a respected healthcare organization and has career growth potential. See additional details below.

HR Operations Specialist

Job highlights:

• Pay: $30.69 per hour
• Schedule: Monday–Friday, 8:30 AM – 5:00 PM EST (40 hours/week)
• Work Setting: Fully Remote (preference for candidates in Eastern or Central time zones)
• Employment Type: Temporary / project-based
• Contract Dates: November 9, 2026 – March 26, 2027
• Openings: 8

Responsibilities:

• Lead and coordinate User Acceptance Testing (UAT): Build UAT plans, test scenarios, and detailed test scripts
• Facilitate UAT sessions with business users/stakeholders
• Execute tests, log/track defects, retest fixes, and report readiness
• Develop and deliver training & enablement: Create user guides, job aids, and admin documentation; Deliver virtual and/or instructor‑led training; Gather feedback and update training content as needed
• Support implementation operations: Track tasks, milestones, and status updates; Maintain project documentation (requirements, test results, decision logs, release notes); Coordinate across business stakeholders, developers, and process owners; Support change management communications and go‑live readiness checklists
• Provide go‑live & hypercare support: Triage user questions/issues and elevate with clear reproduction steps
• Perform basic ServiceNow platform support as needed: User/group setup, form/workflow validation, service catalog/ticket testing; Validate configurations/integrations in non‑prod and production environments

Requirements:

• High School Diploma or GED (required)
• 2+ years of ServiceNow administration or implementation support experience
• Hands‑on experience with:
• User/group management
• Form validation
• Workflow testing
• Service catalog management/testing
• End‑to‑end UAT experience (test scripts, execution, defect management, retesting)
• Strong communication skills (ability to train non‑technical users)
• Must be able to work 8:30 AM – 5:00 PM EST
• Preferred: HR Operations / HR Systems experience; Healthcare industry experience; ServiceNow implementation project experience; Go‑live / hypercare support experience

Benefits:

• Available Benefits are available to full‑time employees after 90 days of employment.
• A 401(k) with a company match is available for full‑time employees with 1 year of service on our eligibility dates.