Remote HR Administrator | Benefits & Payroll Support

Optical Outlets; Tampa (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Optical Outlets in Tampa, FL is seeking an HR Assistant to support routine HR inquiries and benefits/payroll workflows under supervision. The role involves leveraging HR tools and reference materials to resolve questions and escalate complex cases as needed.

The ideal candidate has 2–4 years of HR experience, strong interpersonal skills, and the ability to navigate HRIS and payroll systems. On-site collaboration with the HR team is expected.

Qualifications

• 2–4 years of HR experience or equivalent combination of education and experience.
• Experience processing benefits, payroll, and/or disability inquiries.
• Strong interpersonal and verbal/written communication skills.
• Ability to multi-task in a high-volume setting.
• Proficient with HRIS and payroll data applications.

Responsibilities

• Respond to routine employee inquiries regarding HR topics using the knowledge base and reference materials.
• Resolve inquiries or issues using procedures and policy manuals.
• Escalate complex cases to appropriate resources when needed.
• Explain insurance coverage and other benefits to employees.
• Coordinate with carrier/vendor contacts to resolve data issues.

Skills

HR knowledge

Customer service

Multitasking

Communication skills

Attention to detail

HRIS navigation

Education

High school diploma or equivalent

Tools

HRIS

Payroll systems

Timekeeping

Intranet

Job description

Optical Outlets in Tampa, FL is seeking an HR Assistant to support routine HR inquiries and benefits/payroll workflows under supervision. The role involves leveraging HR tools and reference materials to resolve questions and escalate complex cases as needed.

The ideal candidate has 2–4 years of HR experience, strong interpersonal skills, and the ability to navigate HRIS and payroll systems. On-site collaboration with the HR team is expected.