Remote Hotel Booking Specialist

Destination Wedding Knots; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Training provided

Travel discounts

Mentorship

Job summary

Destination Wedding Knots is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching and booking hotel accommodations. This remote role offers flexible scheduling and training to help you succeed in a virtual work environment.

You will respond to inquiries, share accurate information on hotel options, and maintain records of client interactions while collaborating with a supportive team and staying up-to-date on travel trends and industry offerings.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and a reliable internet connection.
• Interest in travel and helping clients plan memorable stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Skills

Communication skills

Customer service

Travel interest

Job description

Destination Wedding Knots is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching and booking hotel accommodations. This remote role offers flexible scheduling and training to help you succeed in a virtual work environment.

You will respond to inquiries, share accurate information on hotel options, and maintain records of client interactions while collaborating with a supportive team and staying up-to-date on travel trends and industry offerings.