Remote Hotel Booking Specialist — Flexible Hours

Destination Wedding Knots; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training opportunities

Access to booking tools

Job summary

Destination Wedding Knots is seeking an Online Hotel Reservationist to join a fully remote team. You will assist clients with hotel and resort bookings, manage reservations, and ensure accurate processing from inquiry to confirmation.

Ideal candidates bring experience in hotel booking or customer service, strong communication, detail-orientation, and the ability to handle multiple bookings independently in a remote environment.

Qualifications

• Experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and client-focused approach.
• Strong attention to detail with the ability to manage multiple bookings.
• Proficient with online booking platforms and digital communication tools.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms
• Research and recommend lodging options based on destination, budget, and preferences
• Process reservations, updates, and modifications accurately and efficiently
• Maintain organized records of bookings, client requests, and confirmations
• Communicate professionally with clients and supplier partners via email, phone, and chat
• Stay informed on hotel promotions, cancellation policies, and destination trends
• Collaborate with team members to ensure client satisfaction throughout the booking process

Skills

Hotel reservations

Customer service

Multitasking

Remote work

Booking platforms

Job description

Destination Wedding Knots is seeking an Online Hotel Reservationist to join a fully remote team. You will assist clients with hotel and resort bookings, manage reservations, and ensure accurate processing from inquiry to confirmation.

Ideal candidates bring experience in hotel booking or customer service, strong communication, detail-orientation, and the ability to handle multiple bookings independently in a remote environment.