Remote Hotel Reservations Specialist

Destination Wedding Knots; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Full training

Travel discounts

Mentorship

Job summary

Destination Wedding Knots is hiring for a remote Hotel Reservations Customer Service role. You will help clients research and book hotel accommodations, provide price and amenity information, and manage reservations via phone, email, or messaging.

Training and ongoing support are provided to help you thrive in a virtual setting. The position emphasizes excellent communication, a customer-first mindset, and the ability to work independently in a flexible, remote environment with access to

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional demeanor and strong attention to detail.
• Ability to work independently and manage tasks effectively.
• Basic computer skills and reliable internet connection.
• Interest in travel and helping clients plan exceptional hotel stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Assist clients in researching and booking hotel accommodations.
• Provide accurate information about hotel options, pricing, and amenities.
• Respond promptly and professionally to client inquiries via phone, email, or online messaging.
• Maintain accurate records of client interactions, preferences, and reservations.
• Collaborate with other team members to ensure excellent service delivery.
• Stay current on travel trends, hotel offerings, and industry updates.
• Participate in virtual team meetings and training sessions

Skills

Customer service

Communication

Attention to detail

Independent work

Basic computer skills

Travel interest

Tools

Booking tools

Job description

Destination Wedding Knots is hiring for a remote Hotel Reservations Customer Service role. You will help clients research and book hotel accommodations, provide price and amenity information, and manage reservations via phone, email, or messaging.

Training and ongoing support are provided to help you thrive in a virtual setting. The position emphasizes excellent communication, a customer-first mindset, and the ability to work independently in a flexible, remote environment with access to