Remote Hotel Booking Specialist

Destination Wedding Knots; New York (NY); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Training and mentorship

Travel discounts

Job summary

Destination Wedding Knots is seeking friendly and detail-oriented Customer Service Representatives to focus on hotel bookings. In this remote role, you will research, plan, and secure hotel accommodations matching guests' preferences.

Comprehensive training and ongoing support are provided to help you succeed. You will respond to client inquiries via phone, email, or online chat, maintain accurate booking records, and stay updated on travel trends.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and a reliable internet connection.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Skills

Communication

Customer service

Time management

Independent work

Job description

Destination Wedding Knots is seeking friendly and detail-oriented Customer Service Representatives to focus on hotel bookings. In this remote role, you will research, plan, and secure hotel accommodations matching guests' preferences.

Comprehensive training and ongoing support are provided to help you succeed. You will respond to client inquiries via phone, email, or online chat, maintain accurate booking records, and stay updated on travel trends.