Remote Hotel Booking Concierge

Wanderwell Collective; Maryland; Remote; USD 36,000 - 54,000; Full time

Job summary

Wanderwell Collective is seeking a Virtual Hotel Customer Service Coordinator to help clients arrange lodging for leisure, group, or business travel. You will ensure bookings run smoothly while delivering exceptional service.

In this remote role, you will understand client needs, provide hotel recommendations, confirm reservations, and manage changes, all while keeping detailed client records and communicating professionally.

Qualifications

• Organized and dependable.
• Comfortable with digital tools and remote communication.
• Friendly, professional demeanor.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client needs and travel preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communication.
• Keep detailed, accurate client records.

Skills

Organised

Digital tools

Friendly demeanor

Willingness to learn

Job description

Wanderwell Collective is seeking a Virtual Hotel Customer Service Coordinator to help clients arrange lodging for leisure, group, or business travel. You will ensure bookings run smoothly while delivering exceptional service.

In this remote role, you will understand client needs, provide hotel recommendations, confirm reservations, and manage changes, all while keeping detailed client records and communicating professionally.