Remote Travel Concierge — Hotel Booking & Support

Wanderwell Collective; Florida; A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote schedule

Comprehensive training

Industry resources and tools access

Travel discounts and perks

Descripción de la vacante

Wanderwell Collective is seeking a Work From Home Travel Customer Support Associate to assist clients with researching and booking hotel stays. This remote role emphasizes helpful, detail-oriented service in a flexible schedule environment.

You will respond to inquiries via phone, email, or chat, maintain accurate booking records, and stay informed about hotel offerings and travel trends while collaborating with the team in a virtual setting.

Formación

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and a reliable internet connection.
• Interest in travel and helping clients plan memorable stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsabilidades

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Conocimientos

Communication

Customer service

Time management

Independent work

Travel interest

Positive attitude

Descripción del empleo

Wanderwell Collective is seeking a Work From Home Travel Customer Support Associate to assist clients with researching and booking hotel stays. This remote role emphasizes helpful, detail-oriented service in a flexible schedule environment.

You will respond to inquiries via phone, email, or chat, maintain accurate booking records, and stay informed about hotel offerings and travel trends while collaborating with the team in a virtual setting.