Remote Hotel Booking Specialist

Wanderwell Collective; Chicago (IL); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible remote work

Full training

Supportive team culture

Mentorship

Travel discounts

Personal and professional development

Job summary

Wanderwell Collective is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching, planning, and booking hotel accommodations from home. This remote role offers flexible hours and comprehensive training to help you succeed in a virtual travel planning environment.

You will respond to inquiries via phone, email, or chat, maintain accurate booking records, and stay informed about hotel options and industry trends.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Independent work and time management abilities.
• Basic computer skills and a reliable internet connection.
• Interest in travel and helping clients plan memorable stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Skills

Customer service

Communication

Time management

Remote work

Basic computer skills

Travel interest

Team collaboration

Job description

Wanderwell Collective is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching, planning, and booking hotel accommodations from home. This remote role offers flexible hours and comprehensive training to help you succeed in a virtual travel planning environment.

You will respond to inquiries via phone, email, or chat, maintain accurate booking records, and stay informed about hotel options and industry trends.