Remote Hotel Booking Specialist – Travel Concierge

Wanderwell Collective; Chicago (IL); À distance; USD 36 000 - 48 000; Plein temps

Résumé du poste

Wanderwell Collective in the United States is seeking a friendly, detail-oriented Customer Service Representative focused on hotel bookings. In this remote role, you will research and book hotels that fit clients' preferences, answer inquiries by phone, email, or chat, and maintain accurate records of bookings.

Comprehensive training is provided, with ongoing support to help you succeed in a virtual team that stays ahead of travel trends.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor.

Responsabilités

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Connaissances

Communication skills

Customer service

Remote work

Description du poste

Wanderwell Collective in the United States is seeking a friendly, detail-oriented Customer Service Representative focused on hotel bookings. In this remote role, you will research and book hotels that fit clients' preferences, answer inquiries by phone, email, or chat, and maintain accurate records of bookings.

Comprehensive training is provided, with ongoing support to help you succeed in a virtual team that stays ahead of travel trends.