Remote Hotel Concierge & Travel Planner

Wanderwell Collective; Florida; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible remote work

Full training provided

Mentorship program

Exclusive travel discounts

Career development opportunities

Job summary

Wanderwell Collective is seeking a driven Customer Service Representatives to join our remote team and handle hotel bookings for clients worldwide. You will research, plan, and secure accommodations that fit traveler preferences while delivering excellent service.

The role is ideal for travel lovers who enjoy helping people from a virtual workspace. In this remote position, you’ll communicate clearly, manage multiple bookings, and stay informed about hotel options and industry trends.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and reliable internet connection.
• Interest in travel and helping clients plan memorable stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Assist clients in selecting and booking hotel accommodations
• Provide accurate information on hotel amenities, pricing, and availability
• Respond promptly and professionally to client inquiries via phone, email, or online chat
• Maintain detailed and accurate records of client interactions and bookings
• Collaborate with team members to ensure seamless client experiences
• Stay updated on hotel offerings, travel trends, and industry changes
• Attend virtual training sessions and team meetings

Skills

Communication

Customer service

Time management

Independent work

Job description

Wanderwell Collective is seeking a driven Customer Service Representatives to join our remote team and handle hotel bookings for clients worldwide. You will research, plan, and secure accommodations that fit traveler preferences while delivering excellent service.

The role is ideal for travel lovers who enjoy helping people from a virtual workspace. In this remote position, you’ll communicate clearly, manage multiple bookings, and stay informed about hotel options and industry trends.