Remote Hotel Booking Specialist

Wanderwell Collective; Washington (District of Columbia); À distance; USD 22 000 - 30 000; Plein temps

Résumé du poste

Wanderwell Collective is seeking a Remote Customer Service Representative – Hotel Bookings to help travelers find and reserve hotel accommodations. This is a remote, client-facing role that emphasizes friendly service and accurate information.

You will handle inquiries via phone, email, or chat, maintain detailed booking records, and collaborate with teammates to ensure seamless experiences. Comprehensive training is provided.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.

Responsabilités

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Connaissances

Strong communication

Customer service

Description du poste

Wanderwell Collective is seeking a Remote Customer Service Representative – Hotel Bookings to help travelers find and reserve hotel accommodations. This is a remote, client-facing role that emphasizes friendly service and accurate information.

You will handle inquiries via phone, email, or chat, maintain detailed booking records, and collaborate with teammates to ensure seamless experiences. Comprehensive training is provided.