Remote Hospitality Support Specialist

Destinationknot; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Destinationknot is seeking an Online Hospitality Support Coordinator to handle remote administrative and customer support related to reservations, scheduling, and client service. This role emphasizes coordination, communication, and accuracy in a virtual environment.

The position is fully remote, requiring strong written and verbal communication, exceptional organizational skills, and the ability to work independently using online systems. Training and resources are provided to support success.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills with attention to detail.
• Experience using online tools, email, and digital platforms.
• Remote work experience preferred.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Skills

Communication

Organization

Remote work

Attention to detail

Customer service

Job description

Destinationknot is seeking an Online Hospitality Support Coordinator to handle remote administrative and customer support related to reservations, scheduling, and client service. This role emphasizes coordination, communication, and accuracy in a virtual environment.

The position is fully remote, requiring strong written and verbal communication, exceptional organizational skills, and the ability to work independently using online systems. Training and resources are provided to support success.