Remote Guest Experience & Reservations Coordinator

Destinationknot; Fort Worth (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Training and tools access

Mentorship and growth

Job summary

Destinationknot is seeking a Remote Hospitality Coordinator to assist clients with reservations and guest support. This fully remote role focuses on coordinating hotel bookings, managing inquiries, and ensuring a smooth guest experience from inquiry to post-stay.

You will communicate via phone, email, and online platforms, maintain accurate records, and stay current on travel offerings. A strong customer service background and attention to detail are essential, with growth opportunities in a

Qualifications

• Strong communication and customer service skills.
• Excellent organizational abilities with attention to detail.
• Ability to work independently and manage multiple client requests.
• Basic computer proficiency and reliable internet.
• Interest in hospitality and travel services.
• Prior experience in hospitality, customer service, or reservations is a plus but not required.

Responsibilities

• Coordinate hotel reservations and other travel-related bookings.
• Provide clients with accurate details about accommodations, amenities, and availability.
• Handle changes, modifications, and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, travel destinations, and supplier offerings.

Skills

Excellent communication

Customer service

Organizational skills

Detail-oriented

Independent worker

Basic computer skills

Tools

Booking software

Job description

Destinationknot is seeking a Remote Hospitality Coordinator to assist clients with reservations and guest support. This fully remote role focuses on coordinating hotel bookings, managing inquiries, and ensuring a smooth guest experience from inquiry to post-stay.

You will communicate via phone, email, and online platforms, maintain accurate records, and stay current on travel offerings. A strong customer service background and attention to detail are essential, with growth opportunities in a