Remote Reservations & Guest Support Coordinator

Destinationknot

Fort Worth (TX)

Remote

USD 32,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Flexible remote work

Training on industry tools

Mentorship

Job summary

Destinationknot is seeking a Remote Hospitality Coordinator for reservations and guest support. You will assist clients with booking travel accommodations, manage reservations, and ensure a smooth experience from inquiry to post-stay follow-up.

Work fully remotely with flexible scheduling, training on industry booking tools, and opportunities for professional growth. Strong communication and organizational skills help deliver exceptional service and drive guest satisfaction in a fast-paced

Qualifications

Excellent communication and customer service skills.
Strong organizational abilities with attention to detail.
Ability to work independently and manage multiple client requests.
Basic computer proficiency and a reliable internet connection.
Interest in hospitality and travel services.
Prior experience in hospitality, customer service, or reservations is a plus but not required.

Responsibilities

Coordinate hotel reservations and other travel-related bookings.
Provide clients with accurate details about accommodations, amenities, and availability.
Handle changes, modifications, and special requests promptly and professionally.
Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
Maintain accurate booking records and client profiles.
Collaborate with team members to ensure exceptional guest experiences.
Stay current on hospitality trends, travel destinations, and supplier offerings.