Remote Hospitality & Reservations Support Specialist

Destination Careers; California (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

Destination Careers is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role emphasizes coordination, communication, and accuracy in a virtual environment.

You will work independently using online systems, manage multiple tasks, and collaborate with internal teams to ensure smooth service delivery. Fully remote position with training and resources provided.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication

Organization

Online tools

Remote multitasking

Customer service

Reliable internet

Job description

Destination Careers is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role emphasizes coordination, communication, and accuracy in a virtual environment.

You will work independently using online systems, manage multiple tasks, and collaborate with internal teams to ensure smooth service delivery. Fully remote position with training and resources provided.