Remote Hospitality & Reservations Concierge

Medium; Las Vegas (NV); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work environment

Training on booking tools

Supportive team culture

Travel discounts and industry perks

Professional development and growth

Job summary

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

As a Remote Hospitality Coordinator focusing on reservations and guest support, you will assist clients with booking travel accommodations, manage reservations, and ensure a smooth experience from the moment they inquire

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to work independently and manage multiple client requests.
• Basic computer proficiency and a reliable internet connection.
• Interest in hospitality and travel services.

Responsibilities

• Coordinate hotel reservations and other travel-related bookings.
• Provide clients with accurate details about accommodations, amenities, and availability.
• Handle changes, modifications, and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, travel destinations, and supplier offerings.

Skills

Communication

Organization

Independent work

Computer basics

Hospitality interest

Tools

Industry booking tools

Job description

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

As a Remote Hospitality Coordinator focusing on reservations and guest support, you will assist clients with booking travel accommodations, manage reservations, and ensure a smooth experience from the moment they inquire