Remote Hotel Concierge & Booking Coordinator

Destinationknot; New York (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Destinationknot is seeking a Virtual Hotel Customer Service Coordinator to support clients in arranging lodging for leisure, group, or business travel. You will ensure bookings run smoothly while upholding our commitment to exceptional service.

This remote role emphasizes organized, friendly, and dependable service with a focus on using digital tools to manage travel bookings and maintain client records.

Qualifications

• Must be organized and dependable.
• Comfortable with digital tools and remote communication.
• Friendly, professional demeanor.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client needs and travel preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communication.
• Keep detailed, accurate client records.

Skills

Remote communication

Customer service

Organization

Travel bookings

Professional demeanor

Tools

Booking systems

Job description

Destinationknot is seeking a Virtual Hotel Customer Service Coordinator to support clients in arranging lodging for leisure, group, or business travel. You will ensure bookings run smoothly while upholding our commitment to exceptional service.

This remote role emphasizes organized, friendly, and dependable service with a focus on using digital tools to manage travel bookings and maintain client records.