Remote Hospital Scheduler – Patient Appointments & Support

Virtual Vocations Inc; United States; Remote; USD 22,000 - 30,000; Full time

Job summary

Wishalicious is seeking a Hospital Call Center Scheduler who works remotely full-time to manage inbound patient scheduling calls, schedule appointments, and maintain patient information while delivering exceptional service.

You will handle scheduling, rescheduling, and cancellations, enter patient demographics and insurance details, and use multiple software systems to assist patients and de-escalate issues on calls. Strong data entry and confidentiality are essential.

Qualifications

• High school diploma or GED required; associate or bachelor's degree preferred.
• Two years of related experience in a medical setting or one year in a healthcare call center.
• Proficient in Windows Office programs and ability to learn specialized applications.
• Excellent attention to detail and data entry accuracy.

Responsibilities

• Answer inbound calls to schedule, re-schedule, and cancel patient appointments following established protocols.
• Perform data entry of patient demographic and insurance information while maintaining confidentiality.
• Utilize multiple software systems to assist patients and de-escalate any issues that arise during calls.

Skills

Attention to detail

Data entry accuracy

Education

High School Diploma/GED

Associate or Bachelor's degree preferred

Tools

Windows Office

Specialized software

Job description

Wishalicious is seeking a Hospital Call Center Scheduler who works remotely full-time to manage inbound patient scheduling calls, schedule appointments, and maintain patient information while delivering exceptional service.

You will handle scheduling, rescheduling, and cancellations, enter patient demographics and insurance details, and use multiple software systems to assist patients and de-escalate issues on calls. Strong data entry and confidentiality are essential.