Remote Appointment Information Specialist

HRS Talent Solutions; Greenville (SC); Remote; USD 34,000 - 49,000; Full time

Job summary

HRS Talent Solutions is seeking a Patient Appointment Administration Assistant to work remotely full-time. You will manage patient appointment details, explain joining instructions for virtual visits, and share approved preparation materials.

This nonclinical scheduling role emphasizes accurate records, privacy, and clear communication with patients and care teams. The job focuses on routing scheduling questions, updating bookings, and directing clinical inquiries to the appropriate staff.

Qualifications

• Experience in office administration and customer service.
• Strong scheduling and record-keeping abilities.
• Ability to communicate clearly and follow privacy rules.

Responsibilities

• Check confirmed appointment details under access rules.
• Explain approved virtual joining instructions.
• Share current general preparation materials.
• Record a patient's scheduling question or change request.
• Refer clinical questions to qualified staff.
• Flag a broken link or conflicting date.
• Keep private correspondence in authorized systems.

Skills

Office administration

Customer service

Scheduling

Job description

HRS Talent Solutions is seeking a Patient Appointment Administration Assistant to work remotely full-time. You will manage patient appointment details, explain joining instructions for virtual visits, and share approved preparation materials.

This nonclinical scheduling role emphasizes accurate records, privacy, and clear communication with patients and care teams. The job focuses on routing scheduling questions, updating bookings, and directing clinical inquiries to the appropriate staff.