Remote Hospital Outpatient Scheduling Specialist

QHR Health; United States; Remote; USD 37,000 - 56,000; Full time

Benefits offered by this job

Health and wellness benefits

HSA with employer contributions

Flexible spending accounts

Wellness platform

Employee assistance

Paid time off

401(k) match

Professional development

Company issued equipment

Job summary

Ovation Healthcare, headquartered in Brentwood, TN, seeks a Patient Access Scheduler to remotely manage hospital outpatient scheduling. The role requires knowledge of CPT/ICD-10, medical terminology, and insurance verification, with collaboration across radiology, cardiology, and surgical services to ensure accurate registrations.

We offer comprehensive benefits, a focus on patient service, and opportunities for professional development.

Qualifications

• Knowledge of medical terminology and insurance verification.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Schedule hospital outpatient services including imaging, tests, therapies.
• Confirm necessary authorizations for procedures.
• Update demographic and insurance information in the system.
• Communicate appointment details and preparation instructions to patients.
• Handle inquiries, reschedule appointments, and cancellations professionally.
• Coordinate with radiology, cardiology, and surgical services for seamless scheduling.
• Maintain patient confidentiality and HIPAA compliance.
• Utilize scheduling software and EHRs efficiently.

Skills

Medical terminology

Insurance verification

Customer service

Communication

Multitasking

EMR scheduling software

Education

High school diploma

Healthcare administration degree (preferred)

Tools

EMR systems

Hospital scheduling software

Job description

Ovation Healthcare, headquartered in Brentwood, TN, seeks a Patient Access Scheduler to remotely manage hospital outpatient scheduling. The role requires knowledge of CPT/ICD-10, medical terminology, and insurance verification, with collaboration across radiology, cardiology, and surgical services to ensure accurate registrations.

We offer comprehensive benefits, a focus on patient service, and opportunities for professional development.