Remote Horticulture Customer Success Specialist

Armstrong Garden Centers, Inc.; United States; Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision benefits

Paid holidays and vacation

Employee Stock Ownership Plan (ESOP)

Company 401k participation

Zusammenfassung

Armstrong Garden Centers, Inc. is seeking a motivated Customer Success Representative for a remote position serving the Western US. This role involves maintaining strong customer relationships, ensuring high service levels in sales, and supporting order processes in a dynamic horticultural environment.

The ideal candidate will have a passion for horticulture, at least 5 years of related experience, and be comfortable communicating via phone and email. Benefits include comprehensive medical, dental, vision, and stock ownership participation.

Qualifikationen

• Strong familiarity with ornamental and houseplants, seasonal color, and general horticulture.
• Exceptional phone presence and written communication skills.
• Ability to travel occasionally (up to 10%).

Aufgaben

• Serve as the primary point of contact for customers.
• Process high-volume customer orders accurately and efficiently.
• Maintain accurate customer records and communication notes.

Kenntnisse

Customer service

Sales experience

Communication skills

Horticultural knowledge

Microsoft Excel

Ausbildung

Minimum 5 years of experience in sales, account management, or customer service

Tools

ERP systems

Jobbeschreibung

Armstrong Garden Centers, Inc. is seeking a motivated Customer Success Representative for a remote position serving the Western US. This role involves maintaining strong customer relationships, ensuring high service levels in sales, and supporting order processes in a dynamic horticultural environment.

The ideal candidate will have a passion for horticulture, at least 5 years of related experience, and be comfortable communicating via phone and email. Benefits include comprehensive medical, dental, vision, and stock ownership participation.