Remote Home Infusion Collections Specialist

Vital Care Infusion Services, LLC; United States; Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Flexible spending accounts

Health savings accounts

Paid time off

Personal days

Company-paid holidays

Paid Paternal Leave

Volunteerism Days off

401(k) matching

Tuition reimbursement

Employee assistance programs

Rewards programs by medical carrier

Professional development

Growth opportunities

Employee Referral Program

Job summary

Vital Care Infusion Services, LLC seeks a remote Home Infusion Billing/Collections Specialist to maximize revenue through timely claim follow-up and accurate documentation. You will collaborate with insurers and patients, manage denials, and drive improvements in DSO and cash collections.

The role emphasizes strong communication, adherence to payer requirements, and use of payer portals to ensure timely resolution of outstanding balances.

Qualifications

• 2-5 years home infusion billing and/or collections experience.
• High School Diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections.
• Remote work experience is a plus.
• Detail oriented with post-billing and post-payment investigative experience preferred.

Responsibilities

• Review claims with outstanding balances and identify actions to collect revenues.
• Follow up with insurers and patients to collect outstanding balances.
• Utilize payer portals for claim disposition.
• Analyze denials, identify trends, and propose process improvements to reduce DSO and bad debt.
• Identify payor requirements for submittal of appeals and submit appeals per payor guidelines.
• Communicate with franchise partners and other departments regarding collections status.
• Document activity and schedule follow-ups in the system.

Skills

Communication skills

Billing & collections

MS Office / pharmacy software

Remote work capability

Organization skills

Education

High School Diploma

Billing/Medical training

Tools

MS Office

Pharmacy software

Job description

Vital Care Infusion Services, LLC seeks a remote Home Infusion Billing/Collections Specialist to maximize revenue through timely claim follow-up and accurate documentation. You will collaborate with insurers and patients, manage denials, and drive improvements in DSO and cash collections.

The role emphasizes strong communication, adherence to payer requirements, and use of payer portals to ensure timely resolution of outstanding balances.