Remote Healthcare Support Specialist (Flexible 1099)

Liveops; United States; A distancia; USD 18.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Flexible scheduling

Tech-enabled support

Descripción de la vacante

Liveops is hiring a Healthcare Support Representative to provide empathetic, phone-based support to patients and providers from a home setup. This 1099 contractor role emphasizes documenting call notes, using multiple systems, and maintaining professional, compliant service across diverse populations.

Candidates should have at least 1 year of healthcare support experience, knowledge of health insurance terms, and the ability to work independently.

Formación

• Minimum of 1 year of experience in phone-based healthcare support for patients or providers.
• Experience in healthcare or related fields is strongly preferred.

Responsabilidades

• Provide phone-based support to patients and/or healthcare providers.
• Accurately document call details, interactions, and outcomes in multiple systems.
• Navigate various software platforms simultaneously while assisting callers.
• Deliver high-quality service with empathy, patience, and professionalism.

Conocimientos

Phone-based support

Healthcare experience

Multi-system navigation

Effective communication

Independent work

Herramientas

Windows 11 Pro

Dual monitors

Descripción del empleo

Liveops is hiring a Healthcare Support Representative to provide empathetic, phone-based support to patients and providers from a home setup. This 1099 contractor role emphasizes documenting call notes, using multiple systems, and maintaining professional, compliant service across diverse populations.

Candidates should have at least 1 year of healthcare support experience, knowledge of health insurance terms, and the ability to work independently.