Remote Healthcare Success Manager

Cardinal Health, Inc.; Nashville (TN); Remote; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for hospital and pharmacy stakeholders.

This remote role supports a Midwest hospital system and requires Eastern Time Zone hours, with quarterly travel within the US Midwest optional. The ideal candidate combines customer-centric focus with disciplined execution, analytical thinking, and cross-functional collaboration across Cardinal Health teams to deliver responsive, accurate customer

Qualifications

• Experience in direct customer-facing roles.
• Experience presenting to external stakeholders.
• Strong analytical and reporting capabilities.
• Excel VLOOKUP proficiency required.
• Willingness to travel one quarter per year.

Responsibilities

• Maintain the customer relationship across hospital and pharmacy stakeholders.
• Coordinate resources and timelines across Cardinal Health teams.
• Deliver accurate, timely insights and actionable recommendations.
• Escalate and resolve issues to ensure customer satisfaction.

Skills

Customer-facing experience

Presentation skills

Analytics & reporting

Excel VLOOKUP

Relationship building

Travel willingness

Tools

Excel

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for hospital and pharmacy stakeholders.

This remote role supports a Midwest hospital system and requires Eastern Time Zone hours, with quarterly travel within the US Midwest optional. The ideal candidate combines customer-centric focus with disciplined execution, analytical thinking, and cross-functional collaboration across Cardinal Health teams to deliver responsive, accurate customer