Remote Healthcare Customer Success Manager

Cardinal Health, Inc.; Jackson (MS); Remote; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a hospital system and its pharmacy stakeholders.

Remote, nationwide scope with ETZ hours aligned to Eastern Time, and quarterly US Midwest travel as needed. You will coordinate across Cardinal Health teams, translate complex data into actionable insights, and drive end-to-end ownership of timely, accurate, and value-focused support.

Qualifications

• Direct customer-facing experience.
• Experience delivering in-person or live video presentations to external stakeholders.
• Strong analytical and reporting capabilities.
• Excel VLOOKUP proficiency required.
• Willingness to travel quarterly.
• Excellent communication and attention to detail.

Responsibilities

• Own end-to-end customer relationships with hospital and pharmacy stakeholders.
• Coordinate across Cardinal Health teams to address customer needs.
• Deliver accurate, timely, and solutions-oriented experiences.
• Lead meetings and business reviews with confidence.
• Provide actionable insights using data and analytics.
• Manage multiple requests and timelines.
• Demonstrate professional resilience and urgency.

Skills

Customer-facing

Presentations

Analytics & reporting

Excel VLOOKUP

Relationship-building

Travel willingness

Team player

Project management

Communication skills

Attention to detail

Tools

Excel

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a hospital system and its pharmacy stakeholders.

Remote, nationwide scope with ETZ hours aligned to Eastern Time, and quarterly US Midwest travel as needed. You will coordinate across Cardinal Health teams, translate complex data into actionable insights, and drive end-to-end ownership of timely, accurate, and value-focused support.