Remote Customer Success Manager — Healthcare Accounts

Cardinal Health, Inc.

Dublin (OH)

Remote

USD 69,000 - 107,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for hospital systems and their stakeholders. The role requires presenting to external stakeholders, coordinating with multiple Cardinal Health teams, and delivering a proactive, data-driven customer experience.

Remote nationwide in the US with quarterly travel to the Midwest as needed. Strong analytical and communication skills are essential, along with a commitment to end-to-end

Qualifications

Direct customer-facing experience required.
Experience delivering presentations to external stakeholders.
Strong analytical and reporting capabilities.
Proficient with Excel VLOOKUPs and related data tools.

Responsibilities

Primary relationship owner for hospital system and stakeholders.
Coordinate with internal Cardinal Health teams to address customer needs.
Provide a responsive, accurate, solutions-oriented customer experience.
Lead customer meetings and business reviews with confidence.
Identify trends and risks from data to inform actions.

Skills

Customer facing experience

Presentations to external stakeholders

Analytical & reporting capabilities

Excel VLOOKUP proficiency

Willingness to travel

Tools

Excel

Job description

Remote nationwide in the US with quarterly travel to the Midwest as needed. Strong analytical and communication skills are essential, along with a commitment to end-to-end

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