Remote Healthcare Customer Success Manager

Cardinal Health, Inc.; Annapolis (MD); Remote; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account

Flexible spending accounts

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a Midwest hospital system through remote collaboration. You will coordinate with multiple Cardinal Health teams to deliver a proactive, accurate, and value-driven customer experience.

Ideal candidates bring strong communication, analytics, and presentation skills, with a focus on timely issue resolution and strategic partnership building. Some travel may be required quarterly.

Qualifications

• Direct customer-facing experience required.
• Experience presenting to external stakeholders with metrics.
• Strong analytical and reporting capabilities.
• Excel VLOOKUP proficiency required.
• Willingness to travel quarterly.

Responsibilities

• Be the primary relationship owner for the healthcare system and hospital/pharmacy stakeholders.
• Coordinate across Cardinal Health teams to address customer requests.
• Deliver a responsive, accurate, and solutions-oriented customer experience.
• Lead meetings and business reviews with confidence.
• Identify risks and opportunities and communicate timelines.

Skills

Direct customer facing

Presentation skills

Analytical skills

Excel proficiency

Education

Bachelor's degree in a related field

Tools

Excel

CRM systems

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a Midwest hospital system through remote collaboration. You will coordinate with multiple Cardinal Health teams to deliver a proactive, accurate, and value-driven customer experience.

Ideal candidates bring strong communication, analytics, and presentation skills, with a focus on timely issue resolution and strategic partnership building. Some travel may be required quarterly.