Remote Healthcare Referral Coordinator

Intermountain Healthcare Inc.; Hagåtña (GU); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Intermountain Health Lutheran Hospital in remote position is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and tests. The role interacts with patients, providers, and insurers, ensuring accurate information and timely approvals while documenting progress in EMR systems.

Key duties include gathering patient data, liaising with payers, providing cost estimates, and coordinating with care teams to facilitate smooth pre-visit planning and

Qualifications

• Ability to navigate and document patient data accurately.
• Strong communication with patients, staff and insurers.
• Proficiency with Microsoft Word, Outlook, Excel and basic EMR systems.

Responsibilities

• Process referrals and pre-authorizations for office visits and tests.
• Gather and verify patient demographics, insurance, and medical needs.
• Document referral information and progress in EMR for team visibility.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Tools

EPIC

Job description

Intermountain Health Lutheran Hospital in remote position is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and tests. The role interacts with patients, providers, and insurers, ensuring accurate information and timely approvals while documenting progress in EMR systems.

Key duties include gathering patient data, liaising with payers, providing cost estimates, and coordinating with care teams to facilitate smooth pre-visit planning and