Remote Insurance Authorization Specialist

Intermountain Healthcare Inc.; Atlanta (GA); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Remote-friendly role

Job summary

Intermountain Health Lutheran Hospital is seeking a Referral Representative to process insurance pre-authorization for primary and specialty services. You will gather information from patients, providers, and insurers, acting as a liaison to obtain required authorizations and communicating progress in EMR systems.

The role supports administrative referrals, ensures regulatory compliance, and collaborates with care teams.

Qualifications

• Computer literacy ensuring accuracy and timeliness.
• Ability to work with coworkers and patients.
• Collaborate with multiple teams.
• Clear, professional written communication.
• Thorough, precise and detail oriented.
• Proficient with Microsoft Word, Outlook, Excel, and OneNote.

Responsibilities

• Process referrals and pre-authorization for office visits and testing.
• Gather patient demographics, insurance, and medical needs data.
• Coordinate with patients, providers, and insurers for approvals.
• Document referral information and authorization progress in EMR.
• Maintain tracking and detailed documentation for team awareness.
• Assist with pre-registration and pre-visit preparation as needed.
• Navigate insurance platforms per department protocols.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Tools

Microsoft Word

Outlook

Excel

OneNote

Job description

Intermountain Health Lutheran Hospital is seeking a Referral Representative to process insurance pre-authorization for primary and specialty services. You will gather information from patients, providers, and insurers, acting as a liaison to obtain required authorizations and communicating progress in EMR systems.

The role supports administrative referrals, ensures regulatory compliance, and collaborates with care teams.