Remote Referral & Authorization Specialist

Intermountain Healthcare Inc.; Topeka (KS); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and tests. The role acts as a liaison among patients, providers, and payers, verifying coverage and documenting progress in EMR systems.

The position requires collaboration across departments, accurate data entry, and timely communication to ensure patient access to services and appropriate financial counseling when needed.

Qualifications

• Proven ability to handle sensitive patient information with accuracy.
• Comfort with navigating electronic medical records and billing workflows.
• Experience documenting referrals, authorizations, and patient data.

Responsibilities

• Process referrals and pre-authorizations for office visits and procedures.
• Gather information from patients, providers, and payers to determine financial obligations.
• Coordinate with clinical staff, health plans, and patients to obtain required approvals.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Tools

EPIC

Job description

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and tests. The role acts as a liaison among patients, providers, and payers, verifying coverage and documenting progress in EMR systems.

The position requires collaboration across departments, accurate data entry, and timely communication to ensure patient access to services and appropriate financial counseling when needed.