Remote Healthcare Onboarding & Credentialing Specialist

Swipejobs; United States; Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Equipment supplied

Job summary

Swipejobs is hiring a Remote Professional Customer Service Representative for the healthcare onboarding process. This 6-month contract role supports candidates and healthcare facilities through credentialing, with a focus on high-volume, fast-paced interactions.

You will handle inbound calls, assist with onboarding status, and troubleshoot portal access from a home office. The position requires a dedicated workspace, reliable internet, and the ability to maintain a consistent 40-hour Mon-Fri

Qualifications

• Professional customer service experience.
• Remote/work-from-home experience.
• Dedicated private workspace with minimal distractions.
• Reliable, high-speed internet.
• Ability to commit to a consistent Monday–Friday, 40-hour schedule.

Responsibilities

• Handle high-volume, back-to-back inbound calls.
• Provide professional, friendly customer service.
• Assist candidates with their onboarding status and credentialing.
• Troubleshoot issues accessing the online portal and documents.
• Document interactions and follow established procedures.
• Ensure a positive experience throughout onboarding.

Skills

Customer service

Remote work

Verbal communication

Written communication

Multitasking

Headset usage

Reliable internet

Private workspace

Tools

Online portal

Document processing

Job description

Swipejobs is hiring a Remote Professional Customer Service Representative for the healthcare onboarding process. This 6-month contract role supports candidates and healthcare facilities through credentialing, with a focus on high-volume, fast-paced interactions.

You will handle inbound calls, assist with onboarding status, and troubleshoot portal access from a home office. The position requires a dedicated workspace, reliable internet, and the ability to maintain a consistent 40-hour Mon-Fri