Remote Healthcare IT & Web Systems Administrator

Remote Raven; United States; Remote; USD 11,000 - 16,000; Full time

Job summary

Remote Raven in the United States is seeking an IT and Web Systems Administrator to manage and improve the organization's technical infrastructure, spanning IT systems, Zoho administration, website development, healthcare IT support, AI tools, cybersecurity, and vendor management. The ideal candidate will be HIPAA-compliant, security-minded, and able to work independently in a healthcare environment.

US healthcare experience is preferred; the role is 100% remote and full-time, with compensation

Qualifications

• Minimum 2 years of experience in IT systems administration, website maintenance, or a comparable technical support role.
• Working knowledge of HTML, CSS, and JavaScript, and experience with website hosting and troubleshooting (GoDaddy, DNS management, SSL).
• Experience with Zoho applications or a comparable cloud-based operations platform.
• Experience with RingCentral or a similar VoIP and communications platform.
• Strong understanding of user access management, MFA, phishing prevention, data backups, and cybersecurity best practices.
• Experience with staff onboarding and offboarding across multiple systems.
• Strong troubleshooting, documentation, and organizational skills.
• Experience working with remote or international teams.
• Reliable high-speed internet connection and a professional, secure home workspace.

Responsibilities

• IT Systems Administration and Technical Support: Manage, maintain, troubleshoot company IT systems, software, email accounts, and infrastructure.
• Zoho Platform Administration: Administer Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, Sign, and others; manage forms, templates, workflows, and integrations.
• Website Development and Maintenance: Use HTML, CSS, and JavaScript to develop and maintain the company website; update layouts and responsive designs.
• AI Tools and Workflow Automation: Administer AI tools like ChatGPT, Claude, Copilot, Gemini; explore automation opportunities.
• Cybersecurity and Website Security: Monitor for security issues, coordinate incident response, ensure backups and uptime.
• RingCentral Administration: Manage users, extensions, configurations, and call routing; coordinate with support.
• Healthcare Systems, Insurance Portals, and Referral Platforms: Support eCW and portals; manage access and vendor coordination.
• Social Media and Online Presence: Maintain social accounts, ensure accurate information, monitor reviews.
• Vendor Accounts and Subscription Management: Inventory of vendor accounts, subscriptions, and renewals.
• Onboarding and Offboarding: Set up and remove accounts; manage permissions and access.
• Documentation and Operational Continuity: Maintain system inventories, document configurations, and support continuity planning.
• This is a full time role
• Up to $10/hr
• 100% Remote

Skills

IT systems admin

Security basics

Remote collaboration

Documentation & onboarding

Tools

Zoho applications

RingCentral

HTML/CSS/JS

GoDaddy/DNS/SSL

EHR/EMR tooling

Job description

Remote Raven in the United States is seeking an IT and Web Systems Administrator to manage and improve the organization's technical infrastructure, spanning IT systems, Zoho administration, website development, healthcare IT support, AI tools, cybersecurity, and vendor management. The ideal candidate will be HIPAA-compliant, security-minded, and able to work independently in a healthcare environment.

US healthcare experience is preferred; the role is 100% remote and full-time, with compensation