Remote Healthcare Intake & Onboarding Coordinator

ReWorks Solutions; EE. UU.; A distancia; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

ReWorks Solutions is seeking a highly organised Client Intake & Operations Coordinator in a fully remote role within the US healthcare sector. You will own the client intake and onboarding from referral through to therapy start, coordinating with families, therapists, and billing partners to ensure a smooth process.

The role requires managing multiple onboarding cases, coordinating insurance verification, recruiting and coordinating therapists and BCBA support, and ensuring all required

Formación

• Experience in healthcare administration or intake coordination.
• Excellent English written and spoken communication.
• Ability to manage multiple onboarding cases concurrently.
• Strong organisational and documentation skills.
• Experience coordinating with therapists, families and billing partners.
• Proactive, detail-oriented and responsible.

Responsabilidades

• Manage end-to-end client intake and onboarding for new child-therapy clients.
• Coordinate referrals and ensure all intake steps are completed.
• Track 5–10 concurrent onboarding cases.
• Coordinate insurance verification and follow up on approvals.
• Maintain communication with families, therapists and internal teams.
• Ensure smooth handovers and timely progress toward starting services.
• Identify bottlenecks and escalate issues when needed.

Conocimientos

Organised

Proactive

Accountable

Detail-oriented

Independent

Strong communicator

Resourceful

Flexible

Patient and compassionate

Descripción del empleo

ReWorks Solutions is seeking a highly organised Client Intake & Operations Coordinator in a fully remote role within the US healthcare sector. You will own the client intake and onboarding from referral through to therapy start, coordinating with families, therapists, and billing partners to ensure a smooth process.

The role requires managing multiple onboarding cases, coordinating insurance verification, recruiting and coordinating therapists and BCBA support, and ensuring all required