Remote Healthcare Enrollment & Billing Senior Specialist

NTT DATA; Dallas (TX); Remote; USD 28,000 - 36,000; Full time

Job summary

NTT DATA Services is hiring a HC & Insurance Operations Senior Rep to support enrollment and billing back-office activities for the Medicaid LOB from a US location with permanent remote work.

The role focuses on data integrity, eligibility processing, error resolution, and reporting, with required shifts Sunday–Saturday 7am EST to 8pm EST, 40 hours per week, and potential overtime. Strong English, teamwork, and MS Office skills are essential.

Qualifications

• Ability to work regular shifts Sunday–Saturday 7am EST to 8pm EST (40 hours)
• Team environment experience
• Strong logical thinking
• Excellent English comprehension and written skills; proficient with MS Office
• Strong verbal and written communication skills
• Client interaction preferred

Responsibilities

• Oversee data integrity of member enrollment records and remittance files transmitted from the state.
• Provide timely support for the eligibility load process; coordinate with departments to resolve issues.
• Provide research to correct errors in membership and primary care physician data output.
• Generate internal reports and analysis as needed.
• Enter daily eligibility data: new enrollees, changes, and cancellations.
• Research information on members/subscribers to resolve problems and disputes.
• Maintain quality and production standards as outlined by client partners, state regulations and department policies & procedures.
• Complete volumes in queue within specified turnaround time.

Skills

Teamwork

English proficiency

MS Office

Communication skills

Client interaction

Tools

MS Office

Job description

NTT DATA Services is hiring a HC & Insurance Operations Senior Rep to support enrollment and billing back-office activities for the Medicaid LOB from a US location with permanent remote work.

The role focuses on data integrity, eligibility processing, error resolution, and reporting, with required shifts Sunday–Saturday 7am EST to 8pm EST, 40 hours per week, and potential overtime. Strong English, teamwork, and MS Office skills are essential.