Enrollment and Billing Representative at NTT DATA Services Little Rock, AR

NTT DATA Services; Little Rock (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

NTT DATA Services in Little Rock, Arkansas, is seeking an Enrollment and Billing Representative to support Centene with Enrollment & Billing Back Office activities. Key responsibilities include overseeing data integrity, generating reports, and entering eligibility data.

The ideal candidate must be able to work scheduled shifts from Sunday to Saturday, have strong communication skills, and the ability to work well in a team environment. This role offers an opportunity to engage with clients and manage critical data processes.

Qualifications

• Availability to work scheduled shifts from Sunday to Saturday.
• Exposure to MS Office is preferable.
• Strong verbal and written communication skills are essential.

Responsibilities

• Oversee data integrity of member enrollment records.
• Provide support for the eligibility load process.
• Research and correct errors in membership data.
• Generate internal reports as needed.
• Enter daily eligibility data for new enrollees.
• Maintain quality and production standards.

Skills

Ability to work regularly scheduled shifts

Ability to work in a team environment

Good logical thinking ability

Good English comprehension and written skills

Good communication skills

Ability to interact with clients

Job description

Enrollment and Billing Representative at NTT DATA Services, Little Rock, AR.

Req ID: 348450

Location: Little Rock, Arkansas (US)

Position: HC & Insurance Operations Senior Rep. – Grade 3

Eligibility & Accounting representatives to assist Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB.

Role Responsibilities

• Oversee data integrity of member enrollment records and remittance files transmitted from the state.
• Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process.
• Provide research to correct errors in membership and primary care physician data output.
• Generate internal reports and analysis as needed.
• Enter daily eligibility data: New enrollees, changes, and cancellations.
• Research information on members/subscribers to resolve problems and disputes.
• Maintain quality and production standards as outlined by client partners, state regulations and department policies & procedures.
• Completion of volumes in queue within specified turnaround time.

Required Skills

• Ability to work regularly scheduled shifts from Sunday to Saturday 7am EST to 8pm EST (40 hours/5 days).
• Ability to work in a team environment.
• Good logical thinking ability.
• Good English comprehension and written skills; exposure to MS Office.
• Good communication skills – both verbal and written.
• Ability to interact with clients preferred.

Schedule availability for this position is Sunday to Saturday 7am EST to 8pm EST. Shift timings can be changed as per client requirements. Resources may have to do overtime, holiday working, and weekend working as per business requirement.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.