Remote Healthcare Customer Support Specialist

Sagility; Tulsa (OK); À distance; USD 40 116 000 - 44 469 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Health coverage

401(k)

PTO

Tuition reimbursement

Life Insurance

Résumé du poste

Sagility is seeking a Remote Customer Service Representative to support our healthcare call center. You will handle incoming calls, research issues, document details, and communicate with empathy to resolve inquiries while meeting quality targets.

Requirements include at least 1 year in a call center, a high school diploma, reliable internet, and the ability to stay on camera during onboarding. This role offers competitive pay and comprehensive benefits.

Qualifications

• Must have at least 1 year in a call center.
• High School Diploma or equivalent.
• Typing 25 WPM.
• Reliable attendance with no absences in first 90 days.
• Flexible availability, including weekends.

Responsabilités

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Connaissances

Excellent communication

Typing 25 WPM

Computer navigation

Customer service mindset

Team player

Formation

High School Diploma or equivalent

Description du poste

Sagility is seeking a Remote Customer Service Representative to support our healthcare call center. You will handle incoming calls, research issues, document details, and communicate with empathy to resolve inquiries while meeting quality targets.

Requirements include at least 1 year in a call center, a high school diploma, reliable internet, and the ability to stay on camera during onboarding. This role offers competitive pay and comprehensive benefits.