Remote Healthcare Customer Care Rep

Sagility; Worcester (MA); Remote; USD 29,000 - 31,000; Full time

Benefits offered by this job

Daily Pay

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability insurance

FSA

EAP

401(k) with employer contribution

PTO

Tuition Reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives for our healthcare call center. You will handle calls, resolve inquiries, document interactions, and communicate professionally from home in the United States. Remote role with growth paths and benefits after onboarding.

Requirements include a high school diploma, 1 year in a call center, reliable home internet, and availability including weekends. Competitive pay and comprehensive benefits are included.

Qualifications

• At least 1 year of experience in a call center.
• High School Diploma or equivalent; 18+.
• Typing speed of 25 WPM; reliable home internet.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Call center experience

Typing 25 WPM

Reliable attendance

Remote work skills

Healthcare experience

Education

High School Diploma

Job description

Sagility is hiring Remote Customer Service Representatives for our healthcare call center. You will handle calls, resolve inquiries, document interactions, and communicate professionally from home in the United States. Remote role with growth paths and benefits after onboarding.

Requirements include a high school diploma, 1 year in a call center, reliable home internet, and availability including weekends. Competitive pay and comprehensive benefits are included.