Remote Healthcare Customer Support Specialist

Sagility; United States; Remote; USD 15,153 - 19,286; Full time

Benefits offered by this job

Daily Pay

401(k) with employer contribution

Medical, Dental, and Vision coverage

Tuition Reimbursement

Paid Time Off (PTO)

Job summary

Sagility, a leader in healthcare business process management, is seeking a Work from Home Customer Service Representative. The role involves handling calls, resolving inquiries, and ensuring customer satisfaction. Candidates should possess strong communication skills and at least one year of call center experience.

Enjoy competitive pay ranging from $11 to $14 hourly, with bilingual representatives earning $15 hourly. Benefits include medical coverage, performance incentives, and career advancement opportunities. Join Sagility to elevate your career!

Qualifications

• At least one year of experience in a call center environment is required.
• Previous healthcare experience is a plus.
• Typing at least 25 WPM.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication skills

Interpersonal skills

Proficiency in computer applications

Ability to exceed customer expectations

Education

High School Diploma or equivalent

Job description

Sagility, a leader in healthcare business process management, is seeking a Work from Home Customer Service Representative. The role involves handling calls, resolving inquiries, and ensuring customer satisfaction. Candidates should possess strong communication skills and at least one year of call center experience.

Enjoy competitive pay ranging from $11 to $14 hourly, with bilingual representatives earning $15 hourly. Benefits include medical coverage, performance incentives, and career advancement opportunities. Join Sagility to elevate your career!