Remote Healthcare Customer Support Specialist

Sagility; Chattanooga (TN); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Comprehensive health coverage (after 9

Job summary

Sagility, a global leader in BPM for healthcare, is hiring a Remote Customer Service Representative to support our call center team. You will handle calls, research inquiries, document details, and strive for high quality and customer satisfaction.

Requirements include at least 1 year in a call center, HS diploma, reliable home setup with hardwired internet, and weekend availability. We offer competitive pay, paid training, health coverage after 90 days, and growth opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Typing speed of at least 25 WPM.
• Comfort in a fast-paced, remote environment.
• Proficiency in navigating computer applications.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Excellent communication

Typing 25 WPM

Remote work setup

Education

High School Diploma or equivalent

Job description

Sagility, a global leader in BPM for healthcare, is hiring a Remote Customer Service Representative to support our call center team. You will handle calls, research inquiries, document details, and strive for high quality and customer satisfaction.

Requirements include at least 1 year in a call center, HS diploma, reliable home setup with hardwired internet, and weekend availability. We offer competitive pay, paid training, health coverage after 90 days, and growth opportunities.