Remote Healthcare Customer Support Specialist

Sagility; Bay Pines (FL); Remote; USD 15,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage

Wellness programs

Career advancement

Daily Pay

401(k)

PTO

Tuition reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives to handle calls in a fast-paced healthcare support environment. You will research inquiries, document details, and deliver empathetic, professional service from a home office setting.

With competitive hourly pay, paid training, and health coverage after the introductory period, this role offers growth opportunities and a path to leadership within Sagility’s global customer service team.

Qualifications

• Strong communication and interpersonal skills to assist customers.
• Ability to navigate computer applications and update records accurately.
• Willingness to work in a fast-paced, team-oriented environment.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Computer literacy

Customer service

Education

High School Diploma

Job description

Sagility is hiring Remote Customer Service Representatives to handle calls in a fast-paced healthcare support environment. You will research inquiries, document details, and deliver empathetic, professional service from a home office setting.

With competitive hourly pay, paid training, and health coverage after the introductory period, this role offers growth opportunities and a path to leadership within Sagility’s global customer service team.