Remote Healthcare Customer Success Manager

Cardinal Health, Inc.; Olympia (WA); Remote; USD 69,000 - 107,000; Full time

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for hospital systems and pharmacy stakeholders, ensuring responsive service and practical value.

The role requires cross-functional collaboration and end-to-end ownership of customer outcomes. You will analyze data, present strategic insights, and coordinate across teams to accelerate issue resolution.

Qualifications

• Experience in direct customer-facing roles.
• Experience presenting to external stakeholders.
• Strong analytical and reporting capabilities.
• Proficient in Excel with VLOOKUP.
• Willingness to travel quarterly.

Responsibilities

• Act as primary relationship owner for hospital and pharmacy stakeholders.
• Coordinate across Cardinal Health teams to fulfill requests.
• Deliver responsive, accurate, solutions-oriented customer experience.
• Lead customer meetings and business reviews.

Skills

Customer facing

Presentations

Analytics

Excel (VLOOKUP)

Problem solving

Travel

Team player

Requirements gathering

Communication

Attention to detail

Tools

Excel

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for hospital systems and pharmacy stakeholders, ensuring responsive service and practical value.

The role requires cross-functional collaboration and end-to-end ownership of customer outcomes. You will analyze data, present strategic insights, and coordinate across teams to accelerate issue resolution.