Remote Healthcare Customer Service Specialist

Sentara; Virginia Beach (VA); Remote; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Health is seeking a full-time remote Customer Service Representative to handle member and patient inquiries related to eligibility, benefits, and claims. The role requires a high school diploma, at least two years of customer service experience, and data entry/scheduling capabilities.

Work hours are 8:00 AM to 4:30 PM, with remote work allowed for Virginia/North Carolina residents. The position offers base pay plus incentives and a comprehensive benefits package, including health,

Qualifications

• Minimum high school diploma or equivalent.
• At least 2 years of customer service experience required.
• Data entry experience and scheduling experience required or preferred.

Responsibilities

• Handle incoming calls and resolve inquiries related to eligibility, benefits, claims, or patient services.
• Assist with updating billing information, establishing payment plans, and scheduling when needed.

Skills

Customer service

Data entry

Scheduling

Education

High school diploma or equivalent

Job description

Sentara Health is seeking a full-time remote Customer Service Representative to handle member and patient inquiries related to eligibility, benefits, and claims. The role requires a high school diploma, at least two years of customer service experience, and data entry/scheduling capabilities.

Work hours are 8:00 AM to 4:30 PM, with remote work allowed for Virginia/North Carolina residents. The position offers base pay plus incentives and a comprehensive benefits package, including health,