Remote Healthcare Customer Service Representative – Growth Path

Sagility; Miami (FL); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Paid training in virtual environment

Health coverage after 90 days

Wellness programs

Career advancement opportunities

Job summary

Sagility is hiring remote Customer Service Representatives (Healthcare) in the United States. The role focuses on compassionate call support, resolving inquiries, and documenting interactions while maintaining high quality and customer satisfaction.

Ideal candidates have at least 1 year in a call center, strong communication skills, and a reliable home setup with hardwired internet. Training is provided and advancement opportunities exist within the team.

Qualifications

• Minimum of 1 year at a single job, preferably in customer service.
• High School Diploma or equivalent.
• Must be 18 years or older.
• Typing at least 25 WPM.
• Hardwired internet with 10 Mbps up and 25 Mbps down.
• Secure, private work area at home.
• Flexible availability including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Job description

Sagility is hiring remote Customer Service Representatives (Healthcare) in the United States. The role focuses on compassionate call support, resolving inquiries, and documenting interactions while maintaining high quality and customer satisfaction.

Ideal candidates have at least 1 year in a call center, strong communication skills, and a reliable home setup with hardwired internet. Training is provided and advancement opportunities exist within the team.