Remote Healthcare Customer Service Rep – Growth & Training

Sagility; Mesa (AZ); Remote; USD 29,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training in virtual environment

Health coverage (after 90 days)

Employee wellness programs

Career advancement opportunities

Daily Pay

Job summary

Sagility is hiring Work-from-Home Customer Service Representatives (Healthcare) in the United States. The role supports our call center with empathetic, solution-focused customer interactions and accurate documentation.

Ideal candidates have at least 1 year in a call center, strong communication skills, and reliable home workspace. Training is provided; advancement opportunities exist within Sagility's healthcare services team.

Qualifications

• Minimum of 1 year at a single job, preferably in customer service.
• Typing at least 25 WPM.
• Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
• Flexible availability, including weekends.
• Previous healthcare experience is a plus.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication

Interpersonal skills

Computer skills

Education

High School Diploma

Job description

Sagility is hiring Work-from-Home Customer Service Representatives (Healthcare) in the United States. The role supports our call center with empathetic, solution-focused customer interactions and accurate documentation.

Ideal candidates have at least 1 year in a call center, strong communication skills, and reliable home workspace. Training is provided; advancement opportunities exist within Sagility's healthcare services team.