Remote Healthcare Customer Service Rep — Growth & Impact

Sagility; Honolulu (HI); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health coverage

Dental coverage

Vision coverage

Life Insurance

Disability insurance

401(k)

PTO

Tuition Reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives for its call center team in the United States. You will handle inbound calls, research solutions, and document interactions while maintaining a compassionate, professional tone. Training is provided in a cutting-edge virtual environment.

The role requires at least 1 year in a call center, a high school diploma or equivalent, and reliable home internet. Flexible weekend availability and career growth are highlighted in this opportunity.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year at a single job, preferably in customer service.
• Typing speed of at least 25 WPM.
• Able to work from home with a private, secure workspace.
• Must be 18 years or older.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Call center experience

Typing 25 WPM

Remote work setup

Healthcare knowledge

Education

High School Diploma or equivalent

Job description

Sagility is hiring Remote Customer Service Representatives for its call center team in the United States. You will handle inbound calls, research solutions, and document interactions while maintaining a compassionate, professional tone. Training is provided in a cutting-edge virtual environment.

The role requires at least 1 year in a call center, a high school diploma or equivalent, and reliable home internet. Flexible weekend availability and career growth are highlighted in this opportunity.