Remote Healthcare Customer Service Rep | Growth & Benefits

Sagility; Des Moines (IA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k) with employer contribution

Daily Pay

PTO

Job summary

Sagility is hiring Remote Customer Service Representatives to support our call center team. You will handle incoming calls, resolve inquiries, and document each interaction while delivering empathetic, professional service from a home-based setup in the United States.

The role requires at least 1 year in a call center, strong communication skills, and comfort with a fast-paced environment. Benefits include health coverage after 90 days and opportunities for advancement.

Qualifications

• Minimum 1 year in a call center.
• High School Diploma or equivalent.
• Strong communication and interpersonal skills.
• Comfort in a fast-paced, team-oriented environment.
• Willingness to work weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Empathy

Teamwork

Typing 25 WPM

Call center experience

Healthcare knowledge

Education

High School Diploma

Tools

Computer applications

Job description

Sagility is hiring Remote Customer Service Representatives to support our call center team. You will handle incoming calls, resolve inquiries, and document each interaction while delivering empathetic, professional service from a home-based setup in the United States.

The role requires at least 1 year in a call center, strong communication skills, and comfort with a fast-paced environment. Benefits include health coverage after 90 days and opportunities for advancement.