Remote Healthcare Customer Service Specialist - Growth Path

Sagility

Lexington (KY)

Remote

USD 19,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k)

Paid time off

Tuition reimbursement

Job summary

Sagility is hiring remote Customer Service Representatives to support healthcare clients from home in the United States. Use phone and computer systems to resolve inquiries with empathy and accuracy. This role emphasizes strong communication, reliable attendance, and the ability to work in a fast-paced team.

Paid training, benefits after 90 days, and opportunities for career growth are provided. A successful candidate will have at least 1 year in a call center and a high school diploma or

Qualifications

At least 1 year of call center experience.
High School Diploma or equivalent.
Must be 18+, reliable attendance with no absences in the first 90 days.
Typing at least 25 WPM; hardwired internet with 10 Mbps upload and 25 Mbps download.
Private work area at home; weekend availability.

Responsibilities

Handle incoming calls promptly and professionally.
Research and provide effective resolutions to customer inquiries.
Accurately document call details.
Communicate empathetically and diplomatically with professional articulation.
Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication

Team player

Typing 25 WPM

Reliable attendance

Healthcare experience

Education

High School Diploma or equivalent

Job description

Paid training, benefits after 90 days, and opportunities for career growth are provided. A successful candidate will have at least 1 year in a call center and a high school diploma or

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