Remote Healthcare Claims & Case Coordination Specialist

Dane Street, LLC; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Voluntary life insurance options

401k plan with company match

Generous paid time off

Apple equipment and media stipend

Job summary

Dane Street, LLC is seeking a Customer Service Representative to manage case intake and scheduling. This role involves drafting cases, client interaction, and ensuring compliance with regulations.

The ideal candidate will have prior experience in healthcare or insurance, strong communication skills, and the ability to work efficiently under deadlines. We offer a comprehensive benefits package, including medical coverage and a supportive work environment.

Qualifications

• Business experience in a healthcare and/or insurance setting is preferred.
• Experience with healthcare claims and billing.
• Conflict resolution and de-escalation skills.

Responsibilities

• Intake new cases and review information.
• Draft cases in the Dane Street systems.
• Respond to inbound inquiries through calls and emails.
• Monitor and track cases to ensure deadlines are met.

Skills

Communication skills

Critical thinking

Customer focus

Problem-solving

Computer literacy

Time management

Education

Associate's Degree

Job description

Dane Street, LLC is seeking a Customer Service Representative to manage case intake and scheduling. This role involves drafting cases, client interaction, and ensuring compliance with regulations.

The ideal candidate will have prior experience in healthcare or insurance, strong communication skills, and the ability to work efficiently under deadlines. We offer a comprehensive benefits package, including medical coverage and a supportive work environment.